Recently, we have undertaken a course in Lean. There is a chap we meet in SalonQP every year since 2011 who is an expert in Lean and he visited us from Belgium to explain this amazing philosophy. As a small company I am proud to say that we employ Lean on many levels intuitively but there is always room for improvement. Lean is a set of management principles, tools and methods that has proven itself in many of the world’s best performing companies and looks to eliminate all kinds of waste with customers and employees at its centre. In short, it is a commitment to improving jobs and processes to create value. Now, it’s given us a ton of new jobs to do but all of them are exciting because they will improve our company in some way. Don’t get me started on filing emails! Anyway, if you or your organisation would like to be put in contact with our Lean specialist then please drop us an email.