By purchasing a product on the Schofield web shop you are in agreement with our terms of business which can be viewed Here.
Delivery
International items are shipped with DHL, Royal Mail AirSure or other Royal Mail services. Delivery times are 2-4 days for Europe, 5-10 days rest of world. Domestic items are shipped with Royal Mail and Royal Mail Special Delivery and generally take 1-3 days.
Trial a Watch and Returns
If you have any doubt whether our watches are for you, why not email us to arrange a meet up (UK only). Or you can purchase a watch with a view to trialling it (worldwide). If you then wish to return it, you can, and you will be refunded in full, so long as the goods are in perfect original condition. We understand that you would like to try our watches on in order to make a purchasing decision. This is why we make it as easy as possible, even if you are uncomfortable using the internet. Buy your watch or accessories through this web-shop or order them over the telephone +44 (0) 1273 494 878.
Warranties
Schofield watches are manufactured by Europe’s leading watchmakers and engineers. As a British watch brand all of our watches are assembled in England, with many watch models having component parts manufactured in Britain too. All our watches must pass strict testing and quality control before they ship. We take great pride in building solid and robust watches that will last for generations to come. In the unlikely event that your watch develops a problem then please return it to us for inspection and remedy. For further information on the Warranty provided with your Schofield watch, please refer to our Terms of business (here).
Close up photos of the movements are found in the Gallery and on our social media sites like Instagram and Flickr. To have a watch repaired under warranty, you must contact us first. Please include a detailed description of the problem and your contact details. If a watch is to be temporarily exported from your home country then we will issue you with a check sheet to help with the procedure. We will contact you when the watch arrives with our assessment and time frame for repair. Please note that Schofield is not responsible for the cost of shipping, nor the liability of the watch during shipping to our service centre.
Watch care general
Try not to stress your watch, it is a finely tuned machine and a drop from any height could cause damage as could unnecessary temperature extremes and unnecessary wetting. Use common sense to protect your asset. Do you need to wear it in the shower?
Watch care Blacklamp
- Clean with a damp cloth.
- Do not exceed water depths of 100 metres, 11 atm, 11.1 bar, 328 feet or 54.6 fathoms.
- Do not exceed magnetic field strengths of 4800 A/m or 60 Oe (ISO 764 Horology).
- Avoid temperature extremes, keep your watch on.
- Do not expose to chemicals, wash immediately with a damp cloth.
- Do not exceed a free-fall drop greater than 0.5 metres onto a hard surface. (ISO 1413 Horology). Avoid dropping from any height, however small.
Watch care Signalman
- Clean the DLC coated version with warm soapy water, then a very thin coat of WD40. The polished version can be cleaned with Cape Cod polishing cloths or washed in warm soapy water.
- Do not exceed water depths of 500 metres, 48 atm, 49 bar, 1640 feet or 273 fathoms.
- Do not exceed magnetic field strengths of 4800 A/m or 60 Oe (ISO 764 Horology).
- Avoid temperature extremes, keep your watch on.
- Do not expose to chemicals, wash immediately.
- Do not exceed a free-fall drop greater than 0.5 metres onto a hard surface. (ISO 1413 Horology). Avoid dropping from any height, however small.
Watch care Beater
- Clean with a damp cloth.
- Do not exceed water depths of 200 metres, 21 atm, 21.3 bar, 656 feet or 109 fathoms.
- Do not exceed magnetic field strengths of 4800 A/m or 60 Oe (ISO 764 Horology).
- Avoid temperature extremes, keep your watch on.
- Do not expose to chemicals, wash immediately. The bronze version should be rinsed after going in the sea.
- Do not exceed a free-fall drop greater than 0.5 metres onto a hard surface. (ISO 1413 Horology). Avoid dropping from any height, however small.
Watch care Marker family
- Clean with a damp cloth.
- Do not exceed water depths of 200 metres, 21 atm, 21.3 bar, 656 feet or 109 fathoms.
- Do not exceed magnetic field strengths of 4800 A/m or 60 Oe (ISO 764 Horology).
- Avoid temperature extremes, keep your watch on.
- Do not expose to chemicals, wash immediately.
- Do not exceed a free-fall drop greater than 0.5 metres onto a hard surface. (ISO 1413 Horology). Avoid dropping from any height, however small.
Watch servicing
Schofield Watch Company manufactures watches of superior quality and robustness. Schofield’s watch collection is over engineered to endure for many decades. This is reflected in the use of extra thick sapphire crystals, screw down case backs, screw in strap bars and large screw in stainless steel buckles. The Soprod, Unitas and ETA movements are also of the highest quality manufactured with strict tolerances and attention to detail. Mechanical movements of any kind need periodic servicing. Please contact us to book a service. We recommend your watch is serviced when there is something wrong with it. We do not advocate periodic servicing, for more information please contact us.